With change being the only constant, especially in the present day swift and digital world, gadget mending has undergone several changes as well. While the process was earlier limited to local repair shops or service centers, new players and startups have ventured into the segment, disrupting the space completely. Without much ado, let us have a quick look at the 4 new upcoming trends in the gadget mending domain.

​Advent of Online Marketplaces for Mobile Mending

The digital wave seems to be reaching the mobile mending segment as well, and we have several online marketplaces mushrooming presently, providing the most streamlined repair services and that too, at competitive prices. Ambitious and fast-paced users can bid adieus to the erstwhile options that would drag and prolong the repair. The new entrants are swift in response time, thereby addressing the woes of traditional mobile mending. The transition is good for the ultimate consumer, since the online marketplaces have introduced an array of exclusive services and offers, some of which we shall explore here further.

Welcome Quick Repair Services

One of the biggest emerging trends in the field of gadget mending is that of quick repair. Ever since the smartphone penetration has increased, users depend on their phones for more than just calling. Important communication with friends, family, business associates and clients, transpire over the handheld gadget. Giving the device up even for a few days to repair has become unfathomable for the present day generation. The latest gadget mending service providers are learning a lesson from their e-commerce counterparts and are disrupting the space with speedy repair services, just like the new entrants in the e-commerce domain disrupted the space with speedy deliveries. Several new players in the segment provide guaranteed repair services within 24-hours. Moving forward, expect the same turn-around-time to further reduce. 

Further Ease with the Stand-by phones

In continuation to the speedy repairs, the latest players in the mobile mending domain are taking the client servicing a notch higher, by offering stand-by phones. In their bit to avoid making the entire communication come to a standstill, the repair services providers offer a smartphone as a standby device. Presently, the focus seems to be on eradicating the pain points of clients and hence we have the latest players provide top-notch branded standby phones, in order to ensure the communication continues seamlessly. 

Time for Quick & Easy Digital Payments

With the online marketplaces gaining steam for mobile mending, top-notch mobile wallet companies are quick to collaborate with the new entrants, offering further ease of use to users. The collaboration is live already and several mobile mending companies allow users to pay via popular mobile wallets. With this development coming through, users will no longer have to fend for spare change or carry cash, as the entire transaction will be concluded with just a click or a touch. While the trend is slated to only increase in times to come, do aspect special offers and discounts coming up for users paying via mobile wallets, since currently, the top players are adopting a pull strategy, inviting users to try their platform via lucrative deals and offers.

However, the upcoming trends also bring a set of challenges for the latest entrants. To begin with, communicating the exclusive range of mobile mending services with the right features and benefits will be a challenge. The local repair shops have become a routine in the lives of users, and often have deep-rooted rapport and trust. It remains to be seen how the latest players will find their way into the hearts of consumers, winning their trust and rapport.

Furthermore, while these services are currently popular in the top metro cities, the expansion of the same in the tier II and III cities appears to be a daunting task. With over 61 million smartphone users in tier II and III cities and growing, we are looking at an enormous opportunity. However, those landscapes come with their own characteristic challenges and to take the mobile mending services a notch further, the players would have to solve the conundrum.

By Rahul Agarwal

Disclaimer: The author is the Co-Founder and COO of Justlikenew.in. All views expressed here are personal and the Editorial of Techtree.com does not subscribe to any of it.

Tags : online smartphone repairs, repair gadgets, gadget mending, just like new